Terms of service
OVERVIEW
Welcome to F&P Party!
The terms “we”, “us”, and “our” refer to F&P Party, which operates this website and online store to provide a curated shopping experience for families and kids at heart (the “Services”).
Our store is powered by Shopify, which helps us deliver these Services to you.
By visiting or purchasing from our website, you agree to the following Terms of Service (“Terms”), including any additional terms and policies referenced here. Please read them carefully before using our website.
If you do not agree to these Terms, please do not use our Services.
1. ACCESS AND ACCOUNT
By using our website, you confirm that you are at least the age of majority in your state or territory, or that you are using the Services under the supervision of a parent or guardian.
You agree to provide accurate, current, and complete information when placing an order, including your contact, billing, and shipping details. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
2. OUR PRODUCTS
We do our best to display accurate product images and descriptions, but please note that colors or appearance may vary slightly depending on lighting or screen settings.
All product descriptions, prices, and availability are subject to change without notice.
We reserve the right to limit the sale of any products to any person, region, or order quantity when necessary.
3. ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason, including limited stock or payment issues.
Your order is confirmed once payment has been successfully processed.
If an issue arises with your order, we will contact you using the details provided at checkout.
All purchases are subject to our Refund Policy (link to your policy page).
You agree that products purchased are for personal use only, not for resale or commercial distribution.
4. PRICES AND PAYMENT
All prices are displayed in AUD unless otherwise stated.
Prices may change without notice. The price charged for an item will be the price in effect at the time of your order.
Prices do not include shipping, handling, or applicable taxes unless otherwise noted.
You agree to provide accurate and up-to-date payment information, and you authorize us to charge your selected payment method for the total amount of your order.
5. SHIPPING AND DELIVERY
We do our best to ensure your order is shipped promptly. However, please note that delivery times are estimates and may vary depending on the carrier or unforeseen circumstances.
Once your order is handed to the courier, ownership and responsibility transfer to you.
We are not liable for delays caused by postal services, customs, or weather-related disruptions.
6. INTELLECTUAL PROPERTY
All content on our website — including logos, product photos, descriptions, and designs — belongs to F&P Party or our content providers and is protected by applicable copyright and trademark laws.
You may not copy, modify, or use any part of our website or materials without our written consent.
7. THIRD-PARTY SERVICES
Our store uses tools and services provided by Shopify and other third-party vendors (such as payment processors and shipping partners).
We are not responsible for any issues that arise from the use of these third-party services.
Please review their terms and privacy policies for more information.
8. PRIVACY POLICY
Your personal information is handled according to our Privacy Policy (link to your privacy page).
Because our store is hosted on Shopify, some of your information will also be processed by Shopify under their own privacy policy.
9. FEEDBACK AND REVIEWS
If you share feedback, reviews, or suggestions, you grant us permission to use them in any medium (for example, on our website or social media) to help improve our services and products.
You confirm that your feedback is truthful and that you own the rights to what you submit.
10. ERRORS AND INACCURACIES
Occasionally, product details or pricing may contain errors or omissions.
We reserve the right to correct these at any time, including after an order has been placed.
If we must cancel or adjust your order, we will notify you promptly.
11. PROHIBITED USES
You agree not to use our website:
- For unlawful or fraudulent purposes
- To violate intellectual property rights
- To transmit harmful code or spam
- To interfere with the site’s functionality or other users
We reserve the right to suspend or terminate access if these terms are violated.
12. DISCLAIMER OF WARRANTIES
Our website and all products are provided “as is” and “as available.”
We do not guarantee uninterrupted access or that every product or image is error-free.
Some jurisdictions may not allow such disclaimers, so certain limitations may not apply to you.
13. LIMITATION OF LIABILITY
To the fullest extent permitted by law, F&P Party will not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or products, including but not limited to loss of data, profits, or opportunity.
Our total liability will not exceed the total amount paid for your purchase.
14. INDEMNIFICATION
You agree to indemnify and hold harmless F&P Party, its owners, and service providers from any claim, loss, or liability resulting from your breach of these Terms or misuse of our website.
15. GOVERNING LAW
These Terms are governed by the laws of Queensland, Australia, and any disputes shall be resolved in the courts located in Queensland.
16. CHANGES TO TERMS
We may update or modify these Terms from time to time.
Changes will take effect once posted on our website.
Your continued use of our Services after updates means you accept the revised Terms.
17. CONTACT INFORMATION
If you have questions about these Terms, please fill out the Contact Us form, and we will get in touch with you as soon as possible.